Q: I'm getting married!! What is your process for wedding flowers and design services?
A: Congratulations! First, send us some information about your big day, and we'll get back to you with our pricing info and a more detailed questionnaire! Once we receive that, we'll set up a time to meet in person (or over the phone, if that's more convenient for you) to get an idea of what you're envisioning, and after that, we'll send you a proposal based on what we went over in our meeting. We do get a lot of inquiries, but we will hold your date for 14 days - during which we can make a round of edits. After that we operate on a first come-first serve basis, but will always let you know if we receive another inquiry for your date!
Q: What is the difference between your full design and floral services?
A: Our full service option covers a full design spread including mood board, overall concept, color scheme, a vendor list curated specially for you, floral design, tablescape design, and sourcing of materials and furnishings. With full service we are able to take the stress of designing the details big or small, and let you focus on the big picture and enjoy your time being engaged. Our design services are a flat fee of $5,000.
Floral design services include a meeting to go over your overall wedding vision, and how floral will tie into that. We will create a mood board and itemized proposal that includes floral, vase/candle rental, production, installation, and late night break down. Our minimum for Saturday weddings April-November is $3,000, and overall minimum is $1,500.
Q: Do you offer day-of, or planning services?
A: While we don't handle the planning or day-of coordination ourselves, we are able to pair you with a planner that will be able to take on your specific needs when you choose our design services.
Q: I don’t see what I’m looking for on your site. May send a special request?
A: Sure! Give us a call or send us an email to let us know what you’re looking for.
Q: What type of payment do you accept?
A: We like to keep things simple and easy for us and for you. For weddings we accept cash, check, or credit card (with a 2.75% processing fee.) For subscriptions, custom arrangements and the online shop we accept any major credit card. If you have questions/concerns feel free to get ahold of us!
Q: What if I’m not happy with the flowers I received/sent?
A: Gasp! While we hope this never happens, we definitely want to know if it does. Your satisfaction is most important to us. If your flowers do not arrive as expected, please contact us right away at 773.213.2107 or firstname.lastname@example.org so that we can make that frown turn upside down.
Q: Do you have a shop I can visit?
A: We work out of a shared studio space on the West Side of Chicago. Though we are not open to the public we love to meet our clients! If you would like to sneak a peek feel free to email us at email@example.com.
Q: What’s the best way to keep my flowers fresh?
A: Each delivery has been cut and arranged that same day. All stems arrive in water in the vase. Flowers are most thirsty the day they've been arranged, so make sure they have plenty of fresh water to drink. The biggest stem killer is bacteria. Eliminate the growth by keeping the water fresh and trimming the stems every day if possible.